Behind the scenes, we are working hard on our Intelligent Data Protection Platform. To keep you informed on all developments, we will share a new or updated feature every Friday in our “Feature Friday.” Today: error reporting. In this blog, you will discover why this feature can save you a lot of time.

Registration in logs

When working with systems, it’s important to track and register all actions. This is mostly done by logs. By doing so, you’ll have a complete overview of everything that has happened. So in case something within the system goes wrong, you can consult these logs to see what caused the problem. But mostly, you as a user need to check what happened. This could cost a lot of time, because to go in-depth to find the problem, you’ll need some sessions to get to the problem. And also, this is often quite a complicated process. Because, where to begin?

Error reporting

SmartLockr has a feature that makes this process easier: logs can be requested to search for the problem. Within SmartLockr, all actions are registered. So, in case the system won’t work properly, all actions can be viewed. And the best thing? This can be done in just one simple click:

But, this is just one thing. As said before, SmartLockr makes the whole process easier. Because by clicking on the button, you don’t just request the logs. You send them directly to SmartLockr’s support team. This means that you don’t have to seek the problem yourself, but it will be done for you. So, it will save you a lot of time because you don’t have to dive into the logs.
So, in short: in case there will be some errors within the system, you can send the logs to our support. They will do the work for you and keep in touch with you to discuss the results. Easy, right?
For more features and developments, keep an eye on our weekly Feature Friday!

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