Standard e-mail is an unsafe communication tool
When we consider the types of software which store privacy sensitive data and who has access to it then e-mail is often overlooked. The reason? We are often unaware that many (large) files, containing sensitive information are being sent. Think about it for a moment: how many e-mails do you send in a week, and how many of those contain data that you would not want to fall into the wrong hands?
Always secure your e-mail environment
Preventing a data leak starts with securing your e-mail environment. A data leak begins internally more often than you might think. Sending an e-mail to the wrong recipient can unintentionally provide them with privacy sensitive information. The last thing you want is for personal data, copies of ID documents, salary statements or even entire client files to be shared with the wrong person.
This can easily be prevented by securing your e-mail environment. With a few simple adjustments you can prevent your e-mail from going to the wrong recipient unintentionally. Or if it does accidentally occur, you can still block the attachments from being viewed by the recipient. By securing your e-mail environment you make it possible to communicate securely with both internal and external contacts.
Email or client portal?
Sending e-mails is the most popular way to share files but many organisations also choose to use a client portal. This portal makes it easy for external parties to send files. Be aware! In practise, these portals are not well secured either. On top of this both the sender and receiver often find them inefficient and resort to using Outlook again.
Data leaks reported by Dutch Data Protection Authority in 2017
Reported data leaks
Personal data sent to the wrong recipient
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